A walk-in clinic (also known as a walk-in centre) is a medical facility that accepts patients on a walk-in basis and with no appointment required. A number of healthcare service providers fall under the walk-in clinic umbrella including urgent care, retail clinics and even many or community health clinics. Walk-in clinics offer the advantages of being accessible and often inexpensive. It is estimated that there are nearly 11,000 walk-in clinics in America, although it is impossible to calculate an exact number given the variable and ill-defined nature of the category. Urgent care centers make up the largest percentage of walk-in clinics in America with an estimated 9,000 locations nationwide. In fact, consumers often erroneously refer to all walk-in clinics as urgent care centers, and vice versa. Retail clinics are the next most prevalent in the industry with 1,443 locations as of July 1, 2013.The ConvUrgentCare Report: U.S. Walk-in Clinic Market Report, Volume 6, No. 7. Merchant Medicine, LLC. July 1, 2013.
Walk-in clinics are often not staffed by physicians but nurses, and so are unable to treat the same range of conditions as regular doctors and hospitals. Other disadvantages may include the urgency to make the patient's visit as quick as possible in order to reduce the long waiting list of walk-ins at the clinic, which may fail to fulfill the purpose of the visit.Wellstood, Katie, Kathi Wilson, and John Eyles. ""Unless you went in with your head under your arm": patient perceptions of emergency room visits." Social science & medicine 61.11 (2005): 2363-2373.
All types of walk-in clinics provide basic medical services, such as routine vaccinations, evaluation of cold and flu symptoms, and treatment for less severe Physical injury. Urgent care centers normally provide more services, such as medical imaging for suspected pneumonia or broken bones.
Access to the patient's regular depends on the agreements that the clinic has with other organizations. For example, a walk-in clinic that is part of or affiliated with a hospital or larger clinic may have full access to all the medical records belonging to the larger institution, while an independent walk-in clinic may not have to access any patient records except those related to previous visits to that walk-in clinic. This lack of access can prevent healthcare providers from recognizing chronic problems. Why doctors worry about Minute Clinics--and what they should learn from them Claire McCarthy , Boston Globe, February 24, 2014
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